Customer Service
We want you to love your purchase. If something isn’t quite right, please contact our customer service team so we can help.
Returns & Exchanges:
Due to hygienic reasons, returns and exchanges are handled on a case-by-case basis. Our team will review your request and work with you to find the best possible solution. To start a return or exchange request, please contact us at hello@pippoppost.com within 30 days of delivery and we’ll guide you through the next steps.
Defective or Incorrect Product:
If you experience any issues with your order, please reach out within 30 days of delivery with your order number and photos if applicable. Please contact us at hello@pippoppost.com and we’ll guide you through the next steps.
Returns & Exchanges:
Due to hygienic reasons, returns and exchanges are handled on a case-by-case basis. Our team will review your request and work with you to find the best possible solution. To start a return or exchange request, please contact us at hello@pippoppost.com within 30 days of delivery and we’ll guide you through the next steps.
Defective or Incorrect Product:
If you experience any issues with your order, please reach out within 30 days of delivery with your order number and photos if applicable. Please contact us at hello@pippoppost.com and we’ll guide you through the next steps.
Lost, Damaged or Stolen:
If your package is lost, damaged or stolen and you’ve purchased package protection and need to make a claim, head here to File a Claim. (link: pippoppost.com/a/guide/claim)
If your package is lost, damaged or stolen and you’ve purchased package protection and need to make a claim, head here to File a Claim. (link: pippoppost.com/a/guide/claim)